We adhere to the principles of get customers through service, survival through quality, development through technology, and progress through innovation. We have developed products with high technological content, wide applicability, and high technological products to meet the differentiated needs of our customers. We have cooperated our customers with favorable prices, excellent quality, user-friendly operation, and satisfied service.
Quality Assurance Capability
Mandatory inspection for each set is implemented in the delivery inspection. The delivery inspection result records are sometimes provided to customers according to customer requirements.
QA/QC Inspectors
We have 3 QA/QC inspectors in total. They are responsible for organizing the inspection and debugging of raw materials, semi-finished products, and finished products.
On-site Material Inspection
The clear written instruction and records are available for onsite material inspection and testing.
Finished Products Inspection
Finished products inspection includes inspection of equipment’s performance, accuracy, safety and appearance. Only after the finished product has passed the inspection,the product can be packaged.
Response Time Within 24h
Our professional sales team is 24 hours online on whatsapp,email and skype for your inquiry.
Professional Customer Service
There is always one sales representative for you to avoid repeat communication.We can provide you finished product photos and videos to follow up the production status during sales.We can also arrange online video meeting for you to discuss the feasibility of the project.
100% On-time Delivery
Usually,we arrange shipment within 3-7days after payment. For larger quantity and customized design,we will reply the delivery when the order confirmed.
Design-based Customization and Full Customization on Demand
We can provide you customized service such as logo displayed on the machine and screen.We can provide you machine design as your request on the required quantity.We can also offer full customization if you have special applications.
Machine Installation and Training
We provide you the complete machine’s user manual and operation video.You can also come to our factory for machine training.
Technical Support
You will enjoy our lifelong technical support once you receive our machine. Any questions can be sent to: info@oxygenhydrogen-generator.com
